Onsite Managed Services

On-Site Managed Services provides the dedicated technical support you need for your campus-wide desktops, servers, and networks. Whether our services are on-site at your location or dispatched from one of our service centers, you'll get the exact level of technical expertise you need to keep your systems up and running.

With our On-Site Managed Services you can expand your IT department resources -- without adding to your payroll. You get the expert support you need for your mission-critical operations and avoid the costs of continuous training and re-educating.

• Customizable service availability up to 24 x 7 x 365
• Critical problem escalation
• Backed by other services such as Server  Support
• Multi-vendor product support ensures optimum results and interoperability

You can select based on your needs and requirements from our menu of services:

• PC Maintenance / Moves, Adds, and Changes - includes hardware and software, plus remedial repair of file servers, PCs, and related peripherals
• Deskside Support - backs up your internal help desk and includes hardware troubleshooting and repair, and software application support
• LAN Administration - for day-to-day management of network OS, user profiles, and network resources
• Network Support - for the installation, maintenance, and use of your LAN and communications devices
• Systems Engineering - helps resolve advanced network problems and interconnectivity issues; and design, and implement hardware and software upgrades, installations, and configurations